START FREE ↗
LIVE PRODUCT DEMO · BUILT FOR SERVICE BUSINESSES AI-POWERED CUSTOMER JOURNEY SOFTWARE
STOP LETTING INTEREST GO NOWHERE

Someone is interested.
Give them a clear
next step.

NL Chatbot Pro helps service businesses turn website interest into an organised customer journey — from first enquiry to booking, team action and follow-up.

✓ Guide visitors instead of starting with a blank message ✓ Capture the details your team needs before replying ✓ Give interested customers a way to book the next step ✓ Keep the enquiry visible so follow-up is not left to memory
NO CARD REQUIREDINITIAL FLOW SETUP INCLUDEDONE WORDPRESS WEBSITE
NLNL Business OS
DEMO WORKSPACE
BUSINESS DASHBOARD

Good day.

Here is what needs your attention today.

Open enquiries Add customer Create booking
OWNER WORKSPACE Today's focus Keep enquiries, bookings and customer work moving.
RIGHT NOW 3 new enquiries are waiting. Review new requests and prepare the next action.
TODAY AT A GLANCE
New enquiries3Review enquiries →
Follow-ups due0Review follow-ups →
Today's bookings1View schedule →
Today's jobs0Open jobs →
NEXT ACTIONS

Needs your attention

Nothing urgent right now Overdue follow-ups and today's jobs will appear here.
ENQUIRIES

Latest enquiry

N
Service enquiryAppointment requested
N
General enquiryNeeds review
Chat with usWhatsApp
I need help with a service.
Sure — what would you like to do next?
Nello, NL Chatbot Pro mascot
VISITORQUALIFYBOOKMANAGEFOLLOW UP
01 / THE REAL PROBLEM

You already have interested visitors.
The problem is losing them after they ask.

Someone asks about price, availability or a service. Then your team has to chase the details, decide what happens next and remember to follow up. That is where good enquiries quietly disappear.

01

Customer asks

Price, availability or service.

02

Details are missing

Your team has to chase information.

03

Follow-up gets delayed

Someone has to remember later.

04 / OUTCOME

Potential job lost

The customer moves on.

LIVE ENQUIRY Illustrative flow
VISITOR
Hi, how much for 2 aircon servicing?
GUIDED CHAT
Service2 aircon unitsLocationTampinesDetails captured
NEXT STEP
Appointment26 Aug · 1:30 PMBooking confirmed
TEAM
New enquiryAssigned to teamFollow-up visible
02 / THE SOLUTION

One enquiry.
One connected journey.

Instead of leaving each enquiry to chance, give every interested visitor a clear path from first question to the next action — and keep that context with your team.

01 ●●

CHAT

Guide the enquiry

Start with clear choices instead of a blank message.

Chat with us
I need help with a service.
Sure — what would you like to do next?
02

QUALIFY

Capture what they need

Collect useful details before your team steps in.

Service typeAircon servicing
Preferred date26 Aug 2026
LocationTampines, SG
Ready to book
03

BOOK

Secure the next step

Offer a call or appointment while interest is active.

Book an Appointment
August 2026
2425262728
11:00 AM1:30 PM2:45 PM
✓ Booking confirmed!
04 ●●

HANDOFF

Connect customer + team

Continue through your team, WhatsApp or Telegram.

ENQUIRIES & CUSTOMERS
NService enquiryNew
Assigned toTeam member
Next actionFollow up after appt
Aug 26 · 1:30 PM
05

FOLLOW UP

Keep future business visible

Carry the customer forward to the next action or renewal.

03 / WHERE ENQUIRIES GET LOST

Every handoff
creates a gap.
Keep the customer
moving.

When chat, booking, customer details and follow-up live in different places, context gets lost and next steps get missed.
Keep the journey connected from enquiry to follow-up.

WHEN TOOLS ARE SEPARATE
Chat tool
Booking tool
Customer/CRM tool
Team management
Follow-up tool
Analytics tool
More places for things to slip Separate context · Manual handoffs · Missed next steps
NL Chatbot Pro
Guided chatbotCapture & qualify enquiries
Booking & appointmentsSecure more jobs
Customer managementAll enquiries & history in one place
Team assignmentKnow who does what next
Follow-up & remindersRe-engage at the right time
Analytics & insightsTrack performance & grow
ALL OF THIS FOR S$49/month
  • One connected customer journey
  • Customer details stay together
  • Clear next action for your team
  • Follow-ups stay visible
  • Fewer enquiries left behind
See the plan →
ϟ Fewer gaps between interest and action. The enquiry, booking, customer context and follow-up stay connected.
04 / GROWTH TOOLS

More ways in.
More chances to convert.

Optional tools help attract attention, recover visitors and make it easier for customers to start a conversation — without changing the core journey.

DIRECT CHAT LINK

Turn any link into a conversation.

Send visitors straight into your chatbot from social profiles, QR codes, messages or campaigns.

Social · QR · Campaigns
EXIT-INTENT RECOVERY

Catch the visitor before they leave.

Trigger a targeted message when a visitor is about to exit and recover enquiries that may otherwise disappear.

Leaving → Re-engage
PROACTIVE CHAT

Start at the right moment.

Open the chatbot automatically after a delay when it genuinely improves the visitor experience.

Visit → Prompt
ANNOUNCEMENT BANNERPut one clear offer in view.
WHATSAPP HANDOFFContinue with useful context.
SOCIAL PROOFShow recent enquiry activity safely.
NL
ONE CONNECTED JOURNEYDifferent entry points. One customer record. One place to continue.
Nello, NL Chatbot Pro mascot

Growth Tools are optional. Enable only the tools that support a clear goal for your website.

05 / BUILT FOR SERVICE BUSINESSES

Built for how
you do business.

From the first website enquiry to the next follow-up, keep the useful customer context moving with your team.

Aircon Cleaning Plumbing Electrical Home services
Capture enquiries

Guide visitors with clear questions and collect the details your team needs.

Book & manage

Offer calls or appointments while the customer is ready to take the next step.

Keep customer context

Keep enquiries, bookings and customer history together in one workspace.

Follow up visibly

Keep reminders and future opportunities visible instead of relying on memory.

Give the team ownership

Assign the next action so everyone can see who is handling what.

Continue the conversation

Hand customers off to WhatsApp or Telegram when a familiar channel works better.

ONE CONNECTED CUSTOMER JOURNEY

One customer journey
— from first enquiry
to the next opportunity.

01

Enquiry

A visitor starts a conversation on your website.

02

Book

They book a call or appointment at the right time.

03

Manage

Your team manages the request and takes the next action.

04

Team action

The right team member is notified and takes ownership.

05

Follow up

Reminders and follow-ups keep the conversation moving.

06

Customer retained

Customer history stays visible for the next opportunity.

06 / START YOUR WAY

Try it first.
Keep it when useful.

Try the customer journey first, or subscribe immediately if you're ready. Both paths lead to the same product.

One WordPress website Initial flow setup included One setup revision included
TRY IT FIRSTNO CARD
S$0TO START

See if it fits your business.

  • 7-day trial or 10 captured leads
  • Guided chatbot flow
  • Lead capture & customer journey
  • Initial setup included
START FREE TRIAL →

No card required.

NL CHATBOT PROMONTHLY
S$49/ MONTH

Keep the whole journey working.

  • Guided chatbot flows
  • Lead & customer management
  • Calls & appointment booking
  • Team assignment
  • WhatsApp / Telegram handoff
  • Follow-up & renewal tools
SUBSCRIBE — S$49/MONTH →

Monthly subscription via Stripe.

07 / READY FOR THE NEXT ENQUIRY

Someone is interested.
Give them somewhere to go.

Guide the conversation, capture useful details, offer the next step and keep the customer visible after the first job.

NO CARD REQUIRED ONE WORDPRESS WEBSITE INITIAL FLOW SETUP INCLUDED
NELLO Ready for the next enquiry. Chat → Book → Follow up
Nello, NL Chatbot Pro mascot
CHATBOOKFOLLOW UP
Chat with us